Data Transfer & Mapping – Ensure all tickets, user data, and knowledge base articles are accurately migrated from Kayako to Zendesk.
Customization & Configuration – Set up Zendesk workflows, automations, and integrations to match or improve upon your previous Kayako setup.
User Training & Adoption – Educate support teams on Zendesk’s features to maximize efficiency and customer satisfaction.
Testing & Quality Assurance – Conduct thorough testing to identify and fix any issues before going live.
Post-Migration Support – Monitor system performance and provide ongoing support to ensure a smooth transition.
If you need help with Kayako to Zendesk migration, reach out to Helpando!
https://helpando.it/
