NPS ® or Net Promoter Score is a metric used in client experience programs. NPS survey gauges the loyalty and dependability of customers to a company. It is the metric or satisfaction survey to collect responses ranging from -100 to 100 that quantifies the willingness of customers to recommend a company’s products or services to others.
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Net Promoter Score® is one of the Best Mobile Surveys to Collect Responses.

Added to Web and Mobile Survey App...5 years ago

NPS ® or Net Promoter Score is a metric used in client experience programs. NPS survey gauges the loyalty and dependability of customers to a company. It is the metric or satisfaction survey to collect responses ranging from -100 to 100 that quantifies the willingness of customers to recommend a company’s products or services to others.